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It's important to save as much information as possible.


* save email addresses
* date and time message was sent and received
* copies of emails with full headers

Saving Emails with Full Headers

Headers are all the letters, numbers and symbols that you see either at the top or bottom of emails you have received. Headers contain information such as the subject, recipient's name and email address, sender's name and email address, and information that can pinpoint the sender's location in the real world.

Below is an example of a header from an email. From the header, the company can pinpoint the exact computer that the email was sent from.

X-Message-Info: JGTYoYF78jEHjJx36Oi8+Z3TmmkSEdPtfpLB7P/ybN8=
Received: from ([]) by with Microsoft SMTPSVC(6.0.3790.211);
Thu, 9 Jun 2005 03:36:19 -0700
Received: from mail pickup service by with Microsoft SMTPSVC;
Thu, 9 Jun 2005 03:13:41 -0700
Message-ID: <BAY103-F16185361BFA8152B9701EDE2FC0@phx.gbl>
Received: from by with HTTP;
Thu, 09 Jun 2005 10:13:41 GMT
X-Originating-IP: []
X-Originating-Email: []
In-Reply-To: <BAY103-DAV16418913D7F32B48B6F4B9D1FD0@phx.gbl>
From: "BULLY" <>
Date: Thu, 09 Jun 2005 20:13:41 +1000
Mime-Version: 1.0
Content-Type: text/html; format=flowed
X-OriginalArrivalTime: 09 Jun 2005 10:13:41.0375 (UTC) FILETIME=[E910B0F0:01C56CDB]


* the website address of the chatroom (eg.
* nickname and email of bully
* date and time
* you can even take a screenshot of the chatroom. Look for the key on your keyboard called "Print Screen". When you press that, it copies everything on your screen to the clipboard. You can then paste that in a program like Paint, and save the file.


*don't delete messages - leave them 'as is' so can be used as evidence
*record time and date that messages are received
*Don't forward abusive texts or emails or images to anyone. You could be breaking the law just by forwarding them. If they are about you, keep them as evidence. If they are about someone else, delete them and don't reply to the sender.


*contact the moderation team at or call them at +49 (700) 73737664.
*Message Directly to Mrs. Sandy or Mr. Marzus

Serious bullying should be reported to the police - for example threats of a physical or sexual nature.

* Remember that sending abusive or threatening messages is against the law.


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