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°ºôºMobi Number Portabilityºôº°

1. To begin with, you need to
generate UPC (Unique Porting
Code) by sending SMS to 1900.
UPC is an alphanumeric code
allocated, upon request, by a
mobile operator to its
subscriber for the purpose of
facilitation of porting of his/her
mobile number to another
• SMS to be sent : PORT to 1900.
Operator SMS charges will be
2. After sending SMS to 1900,
you will receive UPC (Unique
Porting Code) as a SMS from
1901 giving 8 digit alpha-
numeric Unique Porting Code
(UPC) and UPC expiry date in
MM/DD/YYYY format
3. Visit your nearest outlet
(which operator wants you to
port) showroom
4. Fill Mobile Number Porting
(MNP) form providing details like
• Current Mobile Number
• Current Operator name
• UPC code
5. Submit Address & Id proof
documents, self-attested photo
and last bill copy of postpaid
connection (if applicable) along-
with filled MNP form and
Customer Agreement Form.
6. Buy the MNP SIM card from
outlet / showroom.
SIM charges, talktime value and
porting charge are non-
refundable in the event of
cancellation / rejection of port-
in request.
7. Your new operator will send
an SMS on your old/existing
operator ’s SIM (existing
connection) intimating about
the porting date and time, i.e.
the date and approximate time
till when you can continue to
use your existing operator ’s SIM
8. There will be a 2-hour ‘no
service period’ which will begin
after the porting time as given
The ‘ no service period’ will be
between 12 midnight to 5 am
during which your mobile
service will not be active on any
All efforts will be made to
ensure that this ‘no service
period’ causes minimum
inconvenience to you.
9. After the ‘no service period’,
you can replace your existing
operator ’s SIM card with the
new airtel SIM card in your
Call Toll Free Number 1800 103
1111 . Once your SIM card is
activated you would be ready to
enjoy high-quality network,
innovative value added services
and best-in class customer
service using your existing
mobile number.

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